Develop your people's passion, performance and productivity

Growth solutions that develop resilient, high performing individuals

Jacky Leonard

Learning & Development Consultant

I've been fortunate to work across sectors with smart, interesting and driven people who are passionate about offering services that make a difference to others.

I have a background in leisure management and have played integral business development roles, creating new programmes, communication strategies and quality management systems. Often acting as a trouble shooter for under performing businesses, I've developed a reputation for having a personable, supportive, yet challenging approach, getting to the heart of the issue and creating cost effective, practical, sustainable solutions.

I gave up a proper job (my brother's words, not mine) over 17 years ago and have worked as a freelance L&D professional since.

My focus areas
Designing and delivering behaviour skills interventions, that help clients develop relevant and practical coping strategies to thrive in a VUCA world.

Supporting businesses to turn principles into profit by delivering values led experiences that encourage more people to use more of your services, more often.

Coach /Trainer Education - Empowering new and jaded learning practitioners to develop success habits, walk their talk and take ownership for their own continual improvement to better challenge and support their clients.

I primarily work with individuals and companies that can best be described as wanting to do well, by doing good, including The Royal Lifesaving Society, Sainsbury's, Sport Wales, NHS, Co-op travel, Discover Momenta and PSS.

I am a member of the CIPD and Institue of Customer Service;  and a Trainer with The  Coaching  Academy.

My philosphy is all about putting people first, so you'll always get a bespoke,  client focused service.

Jacky was instrumental in the production and delivery of a bespoke management training package that has effectively met our corporate training needs.  Her sessions are engaging, enjoyable and informative and challenge participants to step outside their personal comfort zones to achieve the most from the learning environment.

Rich Millard
Director, Places for People

Let's see what the people who matter most think...

Jacky led our curriculum and IT team in the development and delivery of a blended training programme for our ILM level 3 in Effective Management.  She is a consummate professional and always delivers beyond the brief.

Nigel Wallace
Ex-Director Lifetime, now with Association of Education and Learning Providers

Jacky has a very personal yet analytical and incisive approach, going straight to the heart of the issue.  Working with her on projects was a pleasure.  She is a creative manager, an effective influencer with colleagues and an innovator, able to develop pragmatic and effective solutions.

Christine Jones
Management Consultant, People Impact

Practical Interventions

Blended learning solutions to support your teams continual development including:
- performance coaching
- webinars and online workshops
- tutorials and learning activities
- live, in person facilitated workshops

Create a Learning Habit

The success of your organisation is essentially the sum of its habits.  It's a product of what your people repeatedly do. Success isn't a knowledge problem.  Your team are likely to know what to do, but are they consistently doing it? Implementing small, positive daily actions have a cumulative effect and get you organisation closer it's goals.

Learning In The Flow

Learning isn't just a formal process.  In fact, much of what you learn is achieved through daily experiences.  Support your team's journey by creating opportunities to optimise learning with regular practical interventions to improve performance, productivity and profits.